I’ve asked people this question before. Most say no. Yet they never move on. They think it’s too much hassle, it might cost money, it might inconvenience them in future. I’m guilty of the same thing. I can’t stand my bank. It’s one of the most well known banks here and yet it has the poorest customer service imaginable. Recently, a lot of banks have been advertising aggressively in an attempt to “steal” customers to their fold.
They say they will deal with the hassle, the expenses, the complications. They even offer zero fees which is a lot better than the most popular bank. Yet, people still don’t move. I don’t know if it’s a fear of something new or distrust in something that isn’t as established as they are used to but they are passing up on some great deals. They could be saving the money they are spending on extra fees at the moment. We are a strange country in that sense. We are so used to one company monopolising any given sector that when new ones begin to grow, we don’t take what’s offered to us on a plate. My advice is: make sure it’s a good deal, yes. If you’re sure then grab it with both hands. If a phonecall is going to save you money then why not make it?
